Return Policy for Eshalban Herbal Products:
At Eshalban, we are committed to providing high-quality herbal products that meet the satisfaction of our customers. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward return policy.
1. Returns and Exchanges:
- You may return your order within 30 days from the date of purchase.
- The product must be unused, in its original packaging, and in resellable condition.
- To initiate a return or exchange, please contact our customer service team at [insert contact information] with your order number and the product details.
2. Refunds:
- Once we receive the returned item, we will inspect it and process your refund within 7 business days. Refunds will be issued to the original payment method.
- Please note that shipping fees are non-refundable unless the return is due to an error on our part.
3. Damaged or Defective Items:
- If you received a damaged or defective product, please contact us within 7 days of receiving your order. We will replace the item or offer a full refund.
4. Non-returnable Products:
- Due to the nature of our products, opened or used items cannot be returned, except in the case of damaged or defective goods.
5. Shipping Costs:
- Customers are responsible for the shipping costs of returns unless the product is damaged or defective.
We strive to ensure your satisfaction with every purchase. If you have any questions or need further assistance, please don’t hesitate to reach out to our support team.
Thank you for choosing Eshalban for your herbal wellness needs!
